The Consulate operates a 24-hour emergency line for Chadian nationals facing genuine emergencies in Kenya, Uganda, Tanzania, or South Sudan. Emergency services include assistance with lost or stolen passports, emergency travel documents, liaison with local authorities, and notification of next of kin.
📋 Required Documents & Requirements
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✓Any available form of identification
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✓Details of the emergency situation
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✓Contact details of next of kin where applicable
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✓Police abstract (for theft or loss of travel documents)
How to Apply — Step by Step
01
Call Emergency Line
Dial +254 700 000 001 — available 24 hours a day, 7 days a week.
02
Describe Situation
Explain your situation to the duty officer clearly and calmly.
03
Receive Guidance
The duty officer will advise on immediate steps to take.
04
Follow-up Visit
Visit the Consulate at the earliest opportunity with any required documents.
⚠️ Please Note:
All fees must be paid in cash (USD or KES). Fees are non-refundable regardless of outcome.
Incomplete applications will not be accepted. For queries, contact us at
nairobi@mfa-chad.td
or call +254 700 000 000.